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Thank you for joining the 3Shape Community. As a small token of our gratitude, we offer you a welcome kit, including a selection of merchandise for you and your colleagues. You can use it to signal to your patients, peers and business partners that you are doing digital dentistry the smart way. The kit is available exclusively for 3Shape system owners (requires an active dongle number, which can only be entered once). Due to customs restrictions, there may be limited availability in some regions. Order your kit here.

Dental Manager

🎓Adding a New Customer from the Order Form in Dental Manager

🎓Auto Upgrade Process Using Cloud Application Tool (CAT) in Dental System

Disabling Automatic Design Sharing via 3Shape Communicate in Dental System

🎓Exporting Lab Scans in STL, DCM, or PLY Format

Exporting TRIOS Scans in .stl Format from Dental Manager

Handling Sirona Cases in Dental Manager

Switching Between Abutment Height Calculation Methods in Dental System 2025

Dental Manager Stops Responding on the "Connecting to Database" Step

"License Not Found" Error When Launching ScanItDental After Migrating from Dongle to Cloud Licenses

Operators Are Missing in Dental System 2024

Resolving "Access to the Path ...\ScanItDental\DSAppCustomization.xml.bak Is Denied" When Opening Dental Manager or Starting a Scan

Resolving "An Error Occurred While CAM Output Generation. Error Message: The Specified Path Was Not Found" when Generating CAM Output

Resolving "CAM output could not be generated. Manufacturing process method is not defined for the order" when Generating CAM Output

Resolving "Cannot Upload File to Remote Site xxxx" When Sending Orders Through FTP from Lab to Lab

Resolving "Incomplete or Invalid Order" Arriving from Implant System in Dental Manager TRIOS Inbox

Resolving "Incomplete or Invalid Order" for Implant Studio Orders in 3Shape Communicate Inbox in Dental Manager

Resolving "Socket Error #11001 Host not found" in Dental System

Resolving "Stream read error" when opening Dental Manager or Dental System Control Panel

Resolving the "No Subscription" Error in Dental System

Resolving "The Scanner Did Not Make Any Output Files" When Scanning in ScanIt Dental

Resolving "TRIOSScanData: Stream Read Error." When Exporting TRIOS Scans in Dental Manager

Resolving "Unable to import the order. Unsupported material file version" When Importing an Order into Dental Manager

Resolving "Unable to Load XML Document (XML Document Must Have a Top Element)" When Starting a Design In Dental Manager

Windows 11 Update - Connection Issues Between Server and Client PCs

Working with Copy Options in Dental Manager