Different time settings error in 3Shape Unite

09 November 2023 | Updated 12.11.2026

When attempting to log in to 3Shape Unite or Dental Desktop, the following EM pops up:

A screenshot of a computer settings

Description automatically generated

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Synchronize PC time with the internet and check if the location and time zone are correct by:

Step 1: Right-click on the time and date button on the toolbar and Choose Adjust Date/Time

Step 2: Make sure your Time zone is correct below Synchronize your clock click on Sync now.


Contact 3Shape Support if you have any further questions.